New Facility Caters To Commercial Kitchen Equipment & Refrigeration Clients


The Nation’s Premier Equipment Installation & Service Provider Is the “Go-To” Source for Service 

NEW HYDE PARK, NY — December 17, 2013 —
Day & Night All / Service, the nation’s premier commercial kitchen equipment and HVAC systems has completed a facility upgrade that features a new training/test kitchen outfitted with the industry’s latest technology. The new facility was built to fulfill the company’s mission to provide local restaurant and corporate dining facility operators with a timely response and quality diagnostic service.

“New technology has helped us to provide the fastest and most attentive service to our customers,” says Matt Sher, one of the company’s principals. “It’s all about providing quality diagnostics and premium solutions that reduce service cycle time, hassles and downtime.” Clientele includes MSG, Rockefeller University, Macys, and many celebrity chefs.

The new facility will enable Day & Nite to emphasize their commitment to training, develop the best technicians, and foster relationships with manufacturers to get the best training exposure. The company will soon receive the much sought after CFESA master certification, which will be added to its prestigious Manitowoc Star and MSCA star certification.

“We want customers to come and see the latest that was introduced at the trade shows and understand why our blend of inventory, people and process is the perfect recipe to maximize the food service operator’s commitment to efficiency,” says Sher. “We are truly a one-stop shop for HVAC, refrigeration plumbing, and cooking service.”

About Day & Nite / All Service

History: Brothers Ken and Irwin Sher, co-founders of Day & Nite / All Service, started the company in 1977. Currently, there are 125 employees on Long Island and 25 in Florida and the Carolinas.
Services: Installation and maintenance of commercial refrigeration, air conditioning, plumbing and kitchen equipment.

Facility: The industry-specific designed 22,000-square-foot facility is home to our well-stocked warehouse. The inventory of parts is barcoded so we can track them in the warehouse and in our technician’s trucks. Our trucks are all equipped with GPS, which enables us to provide the correct parts quickly when needed.Technicians: We’re a union company with refrigeration and air conditioning technicians who are members of Local 638. Kitchen technicians are members of Local 1922. The benefits of having union technicians are: better training for quicker and more accurate diagnostics, union certification, union benefits, pension, welfare benefits, and happier employees that deliver a better customer experience.

Rapid Response: Our 24 hour, GPS-enabled, fully computerized system tracks our technicians in order to provide our customers with rapid response. All technicians are equipped with 2-way radios so we can communicate with them instantly. Our fleet of service vehicles in NY, NJ, CT, NC, SC and FL carries a full complement of spare parts so that many repairs can be completed on the first visit, if authorized.

Customer Service:
Our representatives answer the phones courteously and professionally. They are ready and eager to assist you in all your service requirements. Our fully computerized operation includes on-line service histories and equipment inventories for each customer – allowing us to a prompt response and accurate reporting for all inquiries.

“Passing the Torch” – Newsday September 2013

Brothers Ken and Irwin Sher, co-founders of Day & Nite / All Service, the New Hyde Park-based commercial HVAC and refrigeration company they started in 1977, spent several years preparing for the day when their sons would take over. That time came in January, but despite preparation, transition is never simple. Ken’s son, Matthew, 41, serves as president and vice president of sales, and Irwin’s… click here to read more.

Newsday 9 9 13

Service Contracts For Kitchen Equipment & HVAC

Day & Nite / All Service offers the best service contracts for commercial kitchen equipment and HVAC systems in the business. We cater to restaurant groups, corporate dining facilities and hospitality businesses like resorts or hotels. From our offices in New York, Philadelphia, Washington DC, the Carolinas and Florida we provide a diverse range of integrated ongoing maintenance services from our refrigeration, kitchen equipment, HVAC and plumbing divisions.


One size does not fit all. That is why our custom programs are built around the needs of your business and designed specifically to reduce the long term operating cost of your commercial kitchen equipment or HVAC systems. We plan and execute all preventative maintenance to protect your investment.


 We take training seriously. Onsite we have a technical training kitchen where we train technicians side by side with factory representatives. Our maintenance contract clients are serviced by Sr. Level technicians who know the equipment inside and out.


Every time a piece of equipment is touched the record is logged in our equipment service history database which we make available to our clients. Using a tablet or computer this information is available in real time and on demand. With transparency and technology we help operators see the full picture and more maintenance cycle data to make informed decisions.


Our service contracts come with a full support team dedicated to reducing your downtime and keeping things running smoothly. Entering service agreements with Day & Nite / All Service means your business becomes our top priority. If there’s ever an emergency, our dispatch team will quickly send a technician to your location for repairs. We even keep a million dollars in spare parts laying around just in case.

 We are the one to trust with your investment. Put your commercial kitchen equipment and HVAC systems in our hands and rest easy.

Transparency Through Technology

Transparency in a business practice context implies openness, communication and accountability. It means operating in a way that allows your customers to easily see what actions you are performing and therefore what you are really about. Day & Nite / All Service believes this to be a cornerstone of customer service and developing lasting customer relationships. With this in mind we are offering access for one unique user to our web based CRM (Customer Relationship Manager) portal for each service contract customer. The CRM can be logged on to from anywhere there is internet access and allows the client to place service calls, view open quotes and open invoices, approve quotes and even run reports of equipment history by site. It gives the client real-time access to the same valuable information that Day & Nite’s office staff is privy to. If you have a service contract and are interested in a demonstration please contact your account representative.

Day & Nite / All Service Launches Windows Based Equipment Monitoring Software

“The Cutting Edge” is a phrase that we most often associate with the technology driven industries denoting the highest level of development and improvement. Its not all that often that a service company can claim, much less demonstrate that they are on the cutting edge. Day & Nite / All Service is proud to be able to do just that. Their recently implemented windows based service/dispatch and accounting platform not only streamlines the office staffs transactions providing higher customer service levels, but it also supports a web based client interface giving the end user access to a host of functions they can monitor in real time. We are also in the final stages of deployment for ultramobile Android based tablets to each technician. The tablets give the technicians unfettered access to upload and view relevant information from the main database. Day & Nite / All Service actively seeks out partnerships with companies whose products can provide additional benefits to their clients. Temp Minder wireless temperature monitoring systems, Atmos Air Indoor Air Treatment Systems, Frigitek Energy Reducing Motors (See Gary’s Corner on pg 2 for more details) and Air Advice building energy savings solutions are just a few such ventures. We would like to thank everyone for the support and commitment in rolling out our wireless field technology successfully to date. We would especially like to thank Carlos Andrade and David Sher for their tireless efforts, training and insightful leadership on this mission critical endeavor.

Introducing Our On-Site Technician Training Kitchen

Screen Shot 2015-01-05 at 10.53.15 PM Screen Shot 2015-01-05 at 10.53.21 PM

As the Tri-State’s leading Commercial Kitchen Equipment Service and Repair company, All Service has spent decades separating itself from the pack. Recently the dedication and commitment of All Service’s office and field staff have garnered industry wide attention.

The top left picture is from a recent training that Jackson held in the newly christened technical training kitchen at Day & Nite / All Service’s Corporate Headquarters. Technicians from 3 service companies were in attendance and had the opportunity to gain
exposure to 2 Jackson Flight Dishwashers, 1 Rack Type and 1 under counter. The top right picture shows 2 All Service Technicians working on an installation project for Restaurant Associates at their Central Catering Commissary in Long Island City. All Service, Day & Nite, and Popular Plumbing worked in concert to complete that project for M-Tucker. The Bottom left is a picture of a Burlodge Carbon Tech Mobile Heated and Refrigerated Cart. Service Manager Rick Sher and a hand full of technicians recently participated in an in-depth training session given by Joe Olivia of Burlodge. Upon the completion of the training All Service was certified as an authorized warranty service agent for Burlodge. The bottom right picture depicts one of All Service’s technicians going the extra mile for a client and rebuilding a steam well in the parking lot to expedite the crucial repair.

Screen Shot 2015-01-05 at 10.53.30 PM Screen Shot 2015-01-05 at 10.53.35 PM

Corporate Dining Kitchen Equipment Services – Goldman Sachs Tower—Going the Extra Mile

When Wall Street brokerage powerhouse Goldman Sachs changed addresses, they needed an experienced team to design, build and service their kitchen and pantry facilities. The tallest building in New Jersey, The Goldman Sachs Tower is certified as a green building by LEED, (Leadership in Energy and Environmental Design Program.)

Day & Nite/All Service’s technicians, sales and service departments all had the privilege to work on the project. The collaborative effort resulted in a top-notch corporate dining facility serving the 4,000 people who work in the tower. Over 300 pieces of cooking and refrigeration equipment were installed be our team. To keep things running smoothly with regular maintenance, we custom tailored a service agreement based on their needs. It was a logical chose since we already knew the systems inside-out.

Goldman Sachs chose  a “one stop shop” with a suite of integrated mechanical contracting services for all of their kitchen equipment and refrigeration needs. By leveraging our expertise they were able to save time, money and aggravation.